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Most practices are onboarded within 5-7 business days. We handle the entire setup — accessing your EHR system, reviewing your fee schedule, and learning your workflows — before submitting the first claim. We work efficiently so you don't lose any billing days during the transition.

We analyze your entire AR aging report, stratify claims by payer and age, and develop a systematic follow-up plan. Our team contacts payers, files appeals, and pursues every recoverable dollar. We achieve a 90% recovery rate because we don't give up on claims others consider uncollectable. You only pay us when we successfully recover your money.

Absolutely. We maintain full HIPAA and HITECH compliance at all times. All data is encrypted at rest and in transit. We execute a Business Associate Agreement (BAA) with every client, have documented security procedures, and conduct regular risk assessments. Your patient data is protected at every level.

No. We work directly inside your existing platform. Whether you use eClinicalWorks, Athena, Kareo, Tebra, NextGen, AdvancedMD, or any of our 15+ supported systems, we adapt to your workflow — not the other way around. Zero disruption to your daily operations.

We typically charge a percentage of collections — meaning we only earn when you earn. The exact percentage depends on your specialty, claim volume, and services required. There are no hidden fees, setup charges, or long-term contracts. Contact us for a personalized quote based on your specific needs.

Yes. Our credentialing team manages provider enrollment across multiple states and with all major payer types including Medicare, Medicaid, and commercial insurers. We handle everything from initial applications to re-credentialing, CAQH management, and NPI maintenance — so you can focus on patient care.

You receive comprehensive monthly practice reports covering collections, denial rates, AR aging, clean claim rates, and key financial metrics. We also provide real-time dashboard access inside your existing system so you can check performance anytime. Transparency is at the core of everything we do.